How do I "activate Windows" when free ** upgrade computer has replaced hard drive?

GetHuman-uncadunc's customer service issue with Microsoft - Activation Support from December 2018

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The issue in GetHuman-uncadunc's own words
Activate ... Windows **. Downloaded "free upgrade" about * years ago. Year ago hard disk crashed and was replaced. How do I respond to message that appears "Activate Windows, Go to Settings to activate Windows." I don't recall ever receiving an "activation code" but you should have record of my update.*Duncan Robertson
Can't get hold of you...
Email me activation code for "free upgrade" I accepted. *****@***.com
Have been a customer since around ****
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Microsoft - Activation Support

Windows **
Customer service issue
Reported by GetHuman-uncadunc
Dec 4th, 2018 - a mon ago
I have an issue with Microsoft - Activation Support too
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Seen by 9 customers so far
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Timeline
GetHuman-uncadunc started working on this issue
Dec 4th, 2018 9:05pm