My name is Evelyn Baker. I originally filed for unemployment the first part of Februar...
GetHuman-transdel's customer service issue with Michigan Unemployment Insurance Assistance from May 2020
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My name is Evelyn Baker. I originally filed for unemployment the first part of February ****. Shortly after that I experienced a family medical situation with my husband that kept me from making certification at the time requested. Later, when I was able, I tried to log into my MiWam account but had problems with the password and as such was locked out of my account. Website required me to contact customer service to unlock my account. I called the customer service number over *** times over a * week period before I got in touch with a representative. They unlocked my account...but by that time my unemployment application had expired...and I needed to refile. I have certified timely since my reapplication but it has now been over * months since my original application and I have receive absolutely NO payments. They sent me a questionnaire asking if my lack of response was because I limited my availability, to which I replied that my lack of response was because I was locked out of my account. I have emailed the unemployment office through my MiWam account, written them two different letters through the U.S. Mail, called the customer service number an additional *** times, and have RECEIVED NO RESPONSE TO ANY COMMUNICATION!!!! I realize the Unemployment Office is swamped with requests, but I also need service. Who can I contact to get some assistance. Please help.
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May 25th, 2020 3:39pm
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