I can't get through on-line, past the ss and birthday page - it says that my account is...

GetHuman4621840's customer service issue with Michigan Unemployment Insurance Assistance from April 2020

Help me with my issue
The issue in GetHuman4621840's own words
I can't get through on-line, past the ss and birthday page - it says that my account is locked, and I need to call ***-***-****. One of two things happens to me: *- I call and get a automated response, saying "press * for English, * for Spanish and * for hearing impaired" - I press *, it doesn't acknowledge I pressed anything, and goes through the prompts all again. Does this *x, and then hangs up on me. *- Second, I call and it says, "If you are filing a claim on line, please press *." I press *. then it says "all of our agents are busy, you can file your claim easy and convenient on-line." then i just hangs up on me. *I just want to talk to someone - I want to find out why my account is LOCKED. I haven't done anything that wasn't asked of me. I can't reach anyone. Please, I just want to finish completely the needed work on line so I can file my claim. Thank you!!

GetHuman4621840 did not yet indicate what Michigan Unemployment Insurance Assistance should do to make this right.

How GetHuman4621840 fixed the problem
I kept calling the ***-***-**** until I could reach someone!
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Michigan Unemployment Insurance Assistance

Customer service issue
Reported by GetHuman4621840
Apr 11th, 2020 - 7 months ago
GetHuman4621840 shared how to fix
Seen by 6 customers so far
Similar issue to 1021 others
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GetHuman4621840 started working on this issue
Apr 11th 1:45pm
GetHuman4621840 indicated the issue is not fixed yet.
Apr 11th 1:47pm
GetHuman4621840 confirmed the issue is fixed. Hooray!
Apr 12th 2:07pm

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