I placed an order online. I was given a tracking number however it is wrong or invalid...

GetHuman4724946's customer service issue with Michaels from April 2020

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The issue in GetHuman4724946's own words
I placed an order online. I was given a tracking number however it is wrong or invalid because UPS can't find it. I tried connecting with an agent online, but it never connected. I tried contacting customer service via their website, but it just takes you to COVID** statement. The tracking number for my order is *Z******YW*********but UPS says it is either invalid or older than *** days. The order was placed *********. Please contact me so I can figure out when the package is going to be delivered.

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Michaels

Customer service issue
Reported by GetHuman4724946
Apr 27th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 112 others
0 customers following this

Timeline

GetHuman4724946 started working on this issue
Apr 27th 5:33pm