I made a purchase at one location but returned it at the location closet to my home. T...

GetHuman768004's customer service issue with Michaels from June 2018

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The issue in GetHuman768004's own words
I made a purchase at one location but returned it at the location closet to my home. The manager Julie was so nasty about my return. The system offered me a store credit but, I paid for my items with my debit card both time. She has the power to override the system so that I could get my money back. She did that however, she told me the next time I’d have to go back to the store that I made the purchase at. Like how rude was that just because one store does something different than another store it didn’t bother her that it would inconvenience the customer. It’s not like the money was coming out of her pocket. I don’t approve of rude managers especially ones that are the face of a huge company. It’s becau of customers that she has a job. She needs to be a little more caring and friendly. I have chosen to drive out the way rather than to come to the store she works at. Then, she said she walked off with another employee whispering something about me. I started to throw something at her but, she wasn’t worth it.
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Customer service issue
Reported by GetHuman768004
Jun 10th, 2018 - a yr ago
I have an issue with Michaels too
Seen by 4 customers so far
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GetHuman768004 started working on this issue
Jun 10th, 2018 1:32am
GetHuman768004 confirmed the issue is fixed. Hooray!
Jun 13th, 2018 3:15am