Hello, *My mother in law purchased a Michael Kors watch here in Jerusalem, Israel at th...

GetHuman-elanazee's customer service issue with Michael Kors from March 2019

40 views | 924 similar | 0 following
Help with my Michael Kors issue
First: share to improve GetHuman-elanazee's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-elanazee's next move: talk to Michael Kors when they open.
Michael Kors's call center is closed now. We will send GetHuman-elanazee a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-elanazee may need:
Order number, Billing address, Email address, Phone number, and Name
The issue in GetHuman-elanazee's own words
Hello, *My mother in law purchased a Michael Kors watch here in Jerusalem, Israel at the shop of Elan Perel, a licensed distributer, for my daughter.*It is a women's watch, it says MK-**** on the back of the face. It has stones all round the face. My daughter wears the watch once a week. The stones are continuously falling out. We brought it back to the store about * months ago. after the first time wearing it, and they replaced * or * stones.*However now, another * stones have fallen out and this seems crazy!*A designer watch from Michael Kors, after a few times wearing it and the stones keep falling out!*The store is willing to keep replacing stones, however what kind of gift requires you to travel and hand in the item for repair constantly?*Please advise.*I myself bought a different model at the same time, and have been happy, so I know that your products are not only beautiful, but can be of good quality as well.*Thank you for your help.*A frustrated customer in Jerusalem, Israel.*Elana Zeevi*I am happy to supply pictures of the watch, missing stones and stamped warranty from the licensed shop.

GetHuman-elanazee did not yet indicate what Michael Kors should do to make this right.

How GetHuman-elanazee fixed the problem

We are waiting for GetHuman-elanazee to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Michael Kors's attention and get better help faster. Tap below to get started.
Having Michael Kors issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-elanazee fixes it.
This email address isn't valid

Michael Kors

Customer service issue
Reported by GetHuman-elanazee
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 40 customers so far
Similar issue to 924 others
0 customers following this


GetHuman-elanazee started working on this issue
Mar 26th, 2019 5:18am