My daughter bought a watch for close to *** $ in **** from your company. Now one of the...

GetHuman2228935's customer service issue with Michael Kors from February 2019

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The issue in GetHuman2228935's own words
My daughter bought a watch for close to *** $ in **** from your company. Now one of the hands in the watch came loose. She hardly used it. We went to the local Winnipeg MK shop and were told that MK can’t do anything about it. The sales person directed us to Bay store to have it repaired and pay for the repairs. *Are your watches good for a year or two after paying huge amount to get a Mk?*A very bad customer experience. *Let me know if something can be done about it.
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Michael Kors

Customer service issue
Reported by GetHuman2228935
Feb 17th, 2019 - 8 mons ago
I have an issue with Michael Kors too
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Seen by 1 customer so far
Similar issue to 767 others
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Timeline
GetHuman2228935 started working on this issue
Feb 17th 9:11pm
GetHuman2228935 shared this issue with friends on Facebook
Feb 17th 9:13pm
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Feb 17th 9:16pm