Hi as soon as the pre-spring summer catalog arrived I called Jesus in the Madison Ave s...
GetHuman-joanplat's customer service issue with Michael Kors from February 2019
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The issue in GetHuman-joanplat's own words
Hi as soon as the pre-spring summer catalog arrived I called Jesus in the Madison Ave store and had him send me the turquoise hoodie .**I tried it on decided I loved it and put it back in its box. We have an apartment in Los Cabos Mexico ( a very informal place) and I decided I would build this season’s wardrobe around this hoodie. I even bought a pair of giant fake diamond earrings to take it over the top. The hoodie sat in its box until about two weeks ago when I pulled out all my gray tee shirts and sweat pants to see which ones most closely matched the inner grey lining . ( Jesus had already told me nothing in the collection really was a good color match.)**Okay. I unwrapped it and put it in my bring to Cabo pile. A day or two later I picked it up to try it on and I saw it had a pull . I thought What !how is that possible ! But I said oh well. I tried to ease the fiber back. No luck. **So I m thinking. You are such a sped. You are not meant to wear collection quality. Then I went though the whole pack* purge thing and went to pack it away and OMG there were * TWO more tiny pulls and I had *never worn it outside of my bedroom . **So I decided reluctantly to contact you and ask if other people have had the same problem, or is it just me?
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