My boyfriend purchased a grey small bag for me last year for christmas and the handles...

GetHuman2151621's customer service issue with Michael Kors from February 2019

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The issue in GetHuman2151621's own words
My boyfriend purchased a grey small bag for me last year for christmas and the handles have turned a dark color. It looks as if they are dirty but when I used the Michael kors cleaner the color only got darker. I examined the handles closer and it looks like the leather worn away. I love the bag and have never had any issues before this. Is there anything that can be done about this? I feel the leather should not have gotten like that.
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Michael Kors

Customer service issue
Reported by GetHuman2151621
Feb 7th, 2019 - 3 mons ago
I have an issue with Michael Kors too
Not resolved
Seen by 4 customers so far
Similar issue to 714 others
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Timeline
GetHuman2151621 started working on this issue
Feb 7th 1:37am