Michael kors cheated..More then ** days and still Waiting For my order to deliver.

GetHuman2147999's customer service issue with Michael Kors from February 2019

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The issue in GetHuman2147999's own words
I dropped msg and mails every alternate days from last one month but no replies from their end at all. ... I hv ordered one tote bag online from Michael kors global on **th dec ****. At the time of ordering they claimed to deliver it in * to * business days. Now it's *th Feb ****. More then a month and I am still Waiting For my order. I hv already paid all the amount rs ***** via my card. And now they are neither delivering nor replying to any of my mails. I am from India and now I don't know how get my hard earned money back from them.
Because I hv been saving this money from last * months to buy this bag and gift it to my sister. It was my hard earned money. I am very hurt and I feel cheated by such a reputed brand like Michael kors .
If they are unable to deliver the bag I want them to send my money back
I have bought couple of MK bags from the store in New Delhi India but for the first time I ordered online from their global site and I also paid ***** rs via card and I thought They will deliver it safely.
I hv mailed them and dropped msg online through their global site as they claim to reply back or call back with in ** hours but its been more then ** days and they hvnt replied. It's pathetic.
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Michael Kors

Handbag
Customer service issue
Reported by GetHuman2147999
Feb 6th, 2019 - 3 mons ago
I have an issue with Michael Kors too
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GetHuman2147999 started working on this issue
Feb 6th 5:57pm
GetHuman2147999 indicated the issue is not fixed yet.
Feb 6th 6:04pm