Boa tarde,**fiz uma encomenda de umas botas no dia ** de Novembro de ****, cujo prazo d...

GetHuman-filipa_s's customer service issue with Michael Kors from December 2018

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Boa tarde,**fiz uma encomenda de umas botas no dia ** de Novembro de ****, cujo prazo de entrega variava entre * e * dias *teis. Logo de seguida recebi um e-mail de confirma**o com a atribui**o deste n*mero de encomenda: w***********Contactei a MK na quarta-feira, dia * e fiquei * espera de receber um e-mail do ponto de situa**o da minha encomenda e at* agora n*o recebi nada.**Acontece que j* era para ter recebido a encomenda, no m*ximo at* dia * de Dezembro e at* agora ningu*m me soube dizer o que se passa. A informa**o que me passaram por telem*vel, foi que n*o tinham nenhum registo por parte da transportadora. Inclusive j* enviei um e-mail a pedir conhecimento do ocorrido, ao qual tamb*m n*o obtive resposta. Ser* normal ningu*m me saber informar relativamente a esta situa**o?**Algu*m me poder* por a par da situa**o e dar uma previs*o para a data da entrega da encomenda, uma vez que o prazo estipulado j* foi ultrapassado e j* passaram ** dias *teis desde o dia da encomenda? **Obrigada,*Filipa Semedo
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Michael Kors

Customer service issue
Reported by GetHuman-filipa_s
Dec 8th, 2018 - 6 mons ago
I have an issue with Michael Kors too
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GetHuman-filipa_s started working on this issue
Dec 8th, 2018 4:02pm