Good evening,*I purchased your coat that can be packed in its own bag at the Quincey M...

GetHuman-tpmeneel's customer service issue with Michael Kors from December 2018

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The issue in GetHuman-tpmeneel's own words
Good evening,*I purchased your coat that can be packed in its own bag at the Quincey Marshalls location on ******** . A week later the zipper broke. On and off for a month I have been taken it to cleaners hoping to repair it. It will cost me in the ** to ** dollar range to be replaced. The zipper color can't be matched, so I declined. I only paid $** for the coat. It is a light coat great for house to car and I would hate to bring it back. Can this be replace through you? There is also a problem with the down coming through the fabric. I am wondering can something be done.*It is an Olive green color with hood knee length.
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Michael Kors

Customer service issue
Reported by GetHuman-tpmeneel
Dec 1st, 2018 - 6 mons ago
I have an issue with Michael Kors too
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Timeline
GetHuman-tpmeneel started working on this issue
Dec 1st, 2018 11:34pm