I bought this Michael Kors winter jacket (under your Active Coats line) at a Macys loca...

GetHuman-elsacabr's customer service issue with Michael Kors from November 2018

336 similar
0 following
Help with my Michael Kors issue
First: share to improve GetHuman-elsacabr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-elsacabr's next move: talk to Michael Kors again when they open.
Michael Kors's call center is closed now. We will send GetHuman-elsacabr a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-elsacabr may need:
Order number, Billing address, Email address, Phone number, and Name
The issue in GetHuman-elsacabr's own words
I bought this Michael Kors winter jacket (under your Active Coats line) at a Macys location (Walden Galleria, Buffalo, NY) last weekend, but recently discovered that the middle snap button (*th from the top) is missing and the spare one is no good from a repair standpoint.**If you could send me a spare snap button to replace the non-existant one, I would be forever grateful.**I have the code * here if its necessary for its replacement:**M******G** BLACK*********Here is my home address:***** Ash Row Crescent*Mississauga, ON*Canada L*L *K***I hope this reaches you well,**- Elsa Cabrera
GetHuman-elsacabr did not yet indicate what Michael Kors should do to make this right.
I have an issue with Michael Kors too
How GetHuman-elsacabr fixed the problem
We are waiting for GetHuman-elsacabr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Michael Kors's attention and get better help faster. Tap below to get started.
Having Michael Kors issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-elsacabr fixes it.
This email address isn't valid

Michael Kors

Customer service issue
Reported by GetHuman-elsacabr
Nov 27th, 2018 - 9 mons ago
I have an issue with Michael Kors too
Not resolved
Seen by 25 customers so far
Similar issue to 336 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-elsacabr started working on this issue
Nov 27th, 2018 4:00pm