Good evening!**Hello, I've been emailing your Metrobank costumer account since last wee...

GetHuman1470358's customer service issue with Metrobank from November 2018

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The issue in GetHuman1470358's own words
Good evening!**Hello, I've been emailing your Metrobank costumer account since last week but their only reply was they already passed by concern to my branch. Unluckily, I was not able to recieve any email regarding the status of my concern. My main concern here is that I cannot open my online banking account and it was locked due to repeatedly inputting wrong password which I forgot. All I want to is to retrieve my online account so that I could transfer money. I am here in Vietnam as of the moment. I can't visit the bank personally. Hope you can help me with this. Or can I have contact number so that I can talk to your customer service from here in Vietnam? Thank you! I'll wait for further information about this concern.
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Metrobank

Customer service issue
Reported by GetHuman1470358
Nov 2nd, 2018 - a mon ago
I have an issue with Metrobank too
Not resolved
Seen by 2 customers so far
Similar issue to 294 others
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Timeline
GetHuman1470358 started working on this issue
Nov 2nd 1:39pm