Good day.*I have a concern regarding paying my friend's credit card using my GCASH Account. *I accidentally input a wrong biller name instead of EASTWEST, i accidentally input METROBANK, but the account number is a EASTWEST credit card number. I already raised this problem to the GCASH SUPPORT TEAM. *Could you please if possible check this credit card number in your METROBANK ACCOUNT( as per requested ) if the amount of **,*** is posted to his*her credit card? Because that is suppose to be sent to a EASTWEST Credit card number. Are you guys can determine or trace it?**I am hoping that you will give time to this important matter. ASAP. and you may contact me at ***********. Thank you. I really need your response ASAP. Thank you, Thank you.
GetHuman1389228 did not yet indicate what Metrobank should do to make this right.
I have an issue with Metrobank too
How GetHuman1389228 fixed the problem
We are waiting for GetHuman1389228 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.