Good day.*I have a concern regarding paying my friend's credit card using my GCASH Acco...

GetHuman1389228's customer service issue with Metrobank from October 2018

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The issue in GetHuman1389228's own words
Good day.*I have a concern regarding paying my friend's credit card using my GCASH Account. *I accidentally input a wrong biller name instead of EASTWEST, i accidentally input METROBANK, but the account number is a EASTWEST credit card number. I already raised this problem to the GCASH SUPPORT TEAM. *Could you please if possible check this credit card number in your METROBANK ACCOUNT( as per requested ) if the amount of **,*** is posted to his*her credit card? Because that is suppose to be sent to a EASTWEST Credit card number. Are you guys can determine or trace it?**I am hoping that you will give time to this important matter. ASAP. and you may contact me at ***********. Thank you. I really need your response ASAP. Thank you, Thank you.

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Metrobank

Customer service issue
Reported by GetHuman1389228
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 265 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman1389228 started working on this issue
Oct 22nd, 2018 11:17am