I tried to withdraw **,*** pesos from a Robinson's Bank ATM last Friday at *:** AM. The...
GetHuman-gwynkenn's customer service issue with Metrobank from August 2018
Help with my Metrobank issue
The issue in GetHuman-gwynkenn's own words
I tried to withdraw **,*** pesos from a Robinson's Bank ATM last Friday at *:** AM. The machine said transaction cannot process so I tried ChinaBank. It did not allow me to process as well. But ** minutes later, when I decided to do a cardless withdrawal at a Metrobank ATM, I saw that the **k was still debited from my card. I want to trace which ATM the withdrawal came from and of course, have my money back.
GetHuman-gwynkenn did not yet indicate what Metrobank should do to make this right.
I have an issue with Metrobank too
How GetHuman-gwynkenn fixed the problem
We are waiting for GetHuman-gwynkenn to fix the problem and share the solution with the rest of us customers.
Please help with my Metrobank issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.