I tried to withdraw **,*** pesos from a Robinson's Bank ATM last Friday at *:** AM. The...

GetHuman-gwynkenn's customer service issue with Metrobank from August 2018

Help with my Metrobank issue
The issue in GetHuman-gwynkenn's own words
I tried to withdraw **,*** pesos from a Robinson's Bank ATM last Friday at *:** AM. The machine said transaction cannot process so I tried ChinaBank. It did not allow me to process as well. But ** minutes later, when I decided to do a cardless withdrawal at a Metrobank ATM, I saw that the **k was still debited from my card. I want to trace which ATM the withdrawal came from and of course, have my money back.
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Metrobank

Customer service issue
Reported by GetHuman-gwynkenn
Aug 25th, 2018 - 4 mons ago
I have an issue with Metrobank too
Fixed
Seen by 6 customers so far
Similar issue to 171 others
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Timeline
GetHuman-gwynkenn started working on this issue
Aug 25th 12:56pm
GetHuman-gwynkenn indicated the issue is not fixed yet.
Aug 26th 2:18am
GetHuman-gwynkenn indicated the issue is not fixed yet.
Aug 26th 5:46pm