I would like to close my Metrobank account. I am not using it anymore and still I keep...

GetHuman-zenafoll's complaint issue with Metrobank from May 2018

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The issue in GetHuman-zenafoll's own words
I would like to close my Metrobank account. I am not using it anymore and still I keep on receiving letters saying that I need to pay the annual fee, even though I'm not using my Metrobank account. It's been * years or more that I am paying this annual fee. And just to clarify I am not using my metrobank account. I try to contact you but the line was always busy. I hope that you wil take actions on this immediately. Thank you.
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Metrobank

complaint issue
Reported by GetHuman-zenafoll
May 2nd, 2018 - a yr ago
I have an issue with Metrobank too
Not resolved
Seen by 11 customers so far
Similar issue to 1398 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-zenafoll started working on this issue
May 2nd, 2018 3:07am