fraud dispute if there's a progress

GetHuman-riveragi's account setup issue with Metrobank from April 2018

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The issue and preferred resolution, in GetHuman-riveragi's own words:
The problem I ran into: fraud dispute if there's a progress
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Metrobank

account setup issue
Reported by GetHuman-riveragi
Apr 28th, 2018 - 3 mons ago
I have an issue with Metrobank too
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Seen by 1 customer so far
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-riveragi started working on this issue
Apr 28th 10:19am