I tried to withdraw my funds but it won't allow me using any ATMs. Tried also cardless...

GetHuman-akimendo's customer service issue with Metrobank from June 2018

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The issue and preferred resolution, in GetHuman-akimendo's own words:
I tried to withdraw my funds but it won't allow me using any ATMs. Tried also cardless withdrawal but it keeps telling me can not process transaction please try again.
I trust that Metrobank will make this right and come up with a resolution that is fair.
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Metrobank

Customer service issue
Reported by GetHuman-akimendo
Jun 3rd, 2018 - 3 mons ago
I have an issue with Metrobank too
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Seen by 3 customers so far
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-akimendo started working on this issue
Jun 3rd 7:33am