THE PHONE * YOU GAVE ME BELONGS TO SOMEONE ELSE. I KEEP GETTING HIS TEXTS. LYFT UBER...

GetHuman-kelikeli's customer service issue with Metro PCS from March 2021

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The issue in GetHuman-kelikeli's own words
THE PHONE * YOU GAVE ME BELONGS TO SOMEONE ELSE. I KEEP GETTING HIS TEXTS. LYFT UBER & GOOGLE CHROME WILL NOT AUTHENTICATE ME BECAUSE THEY DETECT THE DISPARITY BETWEEN MY PHONE, HIS (OLD?) PHONE NUMBER*PASS CODE * & MY EMAIL, PHONE * & PASSWORD!*THIS HAS LOCKED ME OUT FROM SETTING UP RIDE APPS (!!) ON MY *PHONE AND NOW I CANNOT EVEN SIGN IN TO GOOGLE EITHER. WAY MORE TROUBLE THAN I NEED!!! NO HUMAN OPERATORS TO HELP ME!! I AM ** YEARS OLD & NEED APPS TO WORK! GOOGLE EMAILED ME TO SAY I WAS COMPROMISED, MY INFO WAS BREECHED, TOLD ME TO GO TO GOOGLE TO CHANGE SETTINGS. GOOGLE WILLNOT LET ME IN TO CHANGE SETTINGS! A KAFKAESQUE NIGHTMARE! AND I CANT GET A RIDE APP BECAUSE OF THIS SO HOW CAN I GO TO THE PHONE STORE FOR HELP?? !!!!!!!!!!!!

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Metro PCS

Customer service issue
Reported by GetHuman-kelikeli
Mar 27th, 2021 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 14782 others
0 customers following this

Timeline

GetHuman-kelikeli started working on this issue
Mar 27th 10:28pm
GetHuman-kelikeli indicated the issue is not fixed yet.
Mar 28th 5:02am