Hello, for * months I have not been able to pay my phone bill or contact you using my p...

GetHuman-sevenbri's Device Support issue with Metro PCS from October 2020

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The issue in GetHuman-sevenbri's own words
Hello, for * months I have not been able to pay my phone bill or contact you using my phone. I dial the *** number and ** number to no avail. I have had to use other people to pay my phone bill. Tomorrow my phone bill is due. **Most importantly, I am not in the United States and cannot visit a store. I also desire to change my plan. **Should my phone be terminated this will be a very, very bad thing since it is my lifeline while being abroad. I have go through the steps as request by the prompts. It does not work. Thanks for your immediate reply and assistance. Phone -***-***-****

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Metro PCS

Device Support issue
Reported by GetHuman-sevenbri
Oct 8th, 2020 - 6 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 12143 others
0 customers following this

Timeline

GetHuman-sevenbri started working on this issue
Oct 8th, 2020 8:50am