Forgot my pin - Locked out of my account.

GetHuman-rawsush's Account Restricted issue with Metro PCS from July 2020

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The issue in GetHuman-rawsush's own words
I was trying to remove a line from the plan. ... I made too many failed attempts to login with the incorrect pin number and security question. As a result, I cannot login to my account and make the changes that I need to make to it.
I barely made any attempts to login and they locked me out entirely too quickly. I could have had it done by now.
Letting me login to my account.
A little over a month now. I absolutely love the service so far.
I've tried calling customer service, but I am an insomniac and I'm up at strange hours of the night, so customer service is closed at these weird hours.
How GetHuman-rawsush fixed the problem

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Metro PCS

My phone, Moto G* Power
Account Restricted issue
Reported by GetHuman-rawsush
Jul 15th, 2020 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 13108 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account

Timeline

GetHuman-rawsush started working on this issue
Jul 15th 8:11am