My phone is being hacked and it seems this could possibly be a ongoing issue with this...

GetHuman-cherpi's customer service issue with Metro PCS from May 2020

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The issue in GetHuman-cherpi's own words
My phone is being hacked and it seems this could possibly be a ongoing issue with this company according to other customers as well. Your customer service department is very unhelpful as they don't listen to the issue, they hang up on you or transfer you to the black hole. I had a simple question about this issue and your agent spoke in circles not making a bit of sense. According to him I cannot expect any type of privacy while using your service and the only course of action is to reset my network on a regular basis only for it not to help. I tried paying for my monthly bill a few days back only to be laughed at, lied to and ignored. Sense no one seems to want to take this issue serious I will be contacting the FCC again and filing another complaint. I have also begun to record everything that goes on with this device and metro pcs so I may forward it to my lawyer and have something done about this. I am unable to live a normal PRIVATE LIFE BECAUSE OF THIS and I am done tolerating it

GetHuman-cherpi did not yet indicate what Metro PCS should do to make this right.

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Metro PCS

Customer service issue
Reported by GetHuman-cherpi
May 19th, 2020 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 12250 others
0 customers following this

Timeline

GetHuman-cherpi started working on this issue
May 19th, 2020 4:48pm