My phone is being hacked and it seems this could possibly be a ongoing issue with this...
GetHuman-cherpi's customer service issue with Metro PCS from May 2020
Help with my Metro PCS issue
First: share to improve GetHuman-cherpi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-cherpi may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman-cherpi's own words
My phone is being hacked and it seems this could possibly be a ongoing issue with this company according to other customers as well. Your customer service department is very unhelpful as they don't listen to the issue, they hang up on you or transfer you to the black hole. I had a simple question about this issue and your agent spoke in circles not making a bit of sense. According to him I cannot expect any type of privacy while using your service and the only course of action is to reset my network on a regular basis only for it not to help. I tried paying for my monthly bill a few days back only to be laughed at, lied to and ignored. Sense no one seems to want to take this issue serious I will be contacting the FCC again and filing another complaint. I have also begun to record everything that goes on with this device and metro pcs so I may forward it to my lawyer and have something done about this. I am unable to live a normal PRIVATE LIFE BECAUSE OF THIS and I am done tolerating it
GetHuman-cherpi did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman-cherpi fixed the problem
We are waiting for GetHuman-cherpi to fix the problem and share the solution with the rest of us customers.
Please help with my Metro PCS issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Metro PCS customer problems.