My sim card got stold here in mexico well I was in an accident somebody stole my chip S...

GetHuman-zarsam's customer service issue with Metro PCS from March 2020

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The issue in GetHuman-zarsam's own words
My sim card got stold here in mexico well I was in an accident somebody stole my chip SIM card from my phone I was told down here that I could go ahead and put another chip on my phone that they sell here which is telcel in Mexico but they were wrong cuz my phone is on lock that's what they say so my husband been back and forth trying to get that phone to work to get in contact with my kids I'm at the hospital real sick I've been in here for the past week or so and he's the one that been up and down trying to get that phone that's the phone that we bought just to come to Mexico on vacation and I was told that I needed to call somebody and Metro and have them see if they could do the favorite just to open it temporarily that's what they told me so that's why but I'm doing I need to get in contact with my kids

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Metro PCS

Customer service issue
Reported by GetHuman-zarsam
Mar 29th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 8680 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account

Timeline

GetHuman-zarsam started working on this issue
Mar 29th, 2020 11:13pm