My sim card got stold here in mexico well I was in an accident somebody stole my chip S...

GetHuman-zarsam's customer service issue with Metro PCS from March 2020

Help with my Metro PCS issue
First: share to improve GetHuman-zarsam's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-zarsam's own words
My sim card got stold here in mexico well I was in an accident somebody stole my chip SIM card from my phone I was told down here that I could go ahead and put another chip on my phone that they sell here which is telcel in Mexico but they were wrong cuz my phone is on lock that's what they say so my husband been back and forth trying to get that phone to work to get in contact with my kids I'm at the hospital real sick I've been in here for the past week or so and he's the one that been up and down trying to get that phone that's the phone that we bought just to come to Mexico on vacation and I was told that I needed to call somebody and Metro and have them see if they could do the favorite just to open it temporarily that's what they told me so that's why but I'm doing I need to get in contact with my kids

GetHuman-zarsam did not yet indicate what Metro PCS should do to make this right.

How GetHuman-zarsam fixed the problem

We are waiting for GetHuman-zarsam to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman-zarsam
Mar 29th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 8680 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account


GetHuman-zarsam started working on this issue
Mar 29th, 2020 11:13pm