I spoke to someone originally about changing my payment from **th to **th of the month...

GetHuman4484821's customer service issue with Metro PCS from March 2020

Help with my Metro PCS issue
First: share to improve GetHuman4484821's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4484821 may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman4484821's own words
I spoke to someone originally about changing my payment from **th to **th of the month due to my dads passing we just buried him i had absolutely nothing to pay towards my phone bill. He was happy to assist said they would charge me $** but he said he understood I have nothing to pay. so he went ahead and changed my due date and just charged me of the fee to the **th with my actual phone bill. Now it shut my phone off. I am getting frustrated because i told him I had nothing so why did you guys charge me now for it when he pushed it with my bill to the **th?

GetHuman4484821 did not yet indicate what Metro PCS should do to make this right.

How GetHuman4484821 fixed the problem

We are waiting for GetHuman4484821 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman4484821
Mar 18th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 7664 others
0 customers following this

Timeline

GetHuman4484821 started working on this issue
Mar 18th 7:01am

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies