I spoke to someone originally about changing my payment from **th to **th of the month...

GetHuman4484821's customer service issue with Metro PCS from March 2020

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The issue in GetHuman4484821's own words
I spoke to someone originally about changing my payment from **th to **th of the month due to my dads passing we just buried him i had absolutely nothing to pay towards my phone bill. He was happy to assist said they would charge me $** but he said he understood I have nothing to pay. so he went ahead and changed my due date and just charged me of the fee to the **th with my actual phone bill. Now it shut my phone off. I am getting frustrated because i told him I had nothing so why did you guys charge me now for it when he pushed it with my bill to the **th?

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Metro PCS

Customer service issue
Reported by GetHuman4484821
Mar 18th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 7664 others
0 customers following this


GetHuman4484821 started working on this issue
Mar 18th 7:01am

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