Yes my name is Valerie garlic I recently lost my phone so I went into the store here in...

GetHuman-vgarlock's customer service issue with Metro PCS from August 2019

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The issue in GetHuman-vgarlock's own words
I'm not sure I just don't think it's very fair I could take my business elsewhere get new phones and everything else ... Yes my name is Valerie garlic I recently lost my phone so I went into the store here in Kingman Arizona with another phone it cost me $** for a SIMs card $** to have the guy transfer it into the phone I pay $** a month I think this is ridiculous you have all these offers for new phones and everything else on a new customer or what about us loyal customers I think it was wrong that I should have got charged for him to put the SIMS card into another phone that I brought and then he couldn't even transfer any of you you know what's up with your policy
It was really frustrating because I couldn't get any of my contacts any of my baby pictures of my new grandbabies or any other information yet everybody else can see the transport why can't he I've been with you guys about * to * years
I think I should get it be able to get a new phone at no cost
Because with all the offers out there right now on cell phones I chose to stay with you
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Metro PCS

MetroPCS phones
Customer service issue
Reported by GetHuman-vgarlock
Aug 21st, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 43900 others
0 customers following this
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Timeline

GetHuman-vgarlock started working on this issue
Aug 21st, 2019 4:48pm
GetHuman-vgarlock indicated the issue is not fixed yet.
Aug 21st, 2019 10:48pm
GetHuman-vgarlock indicated the issue is not fixed yet.
Aug 21st, 2019 10:51pm