NOT FIXED. YOUR SUPER TOLD ME TO CALL COPS WHEN I HAVE TEXT MESG. THAT METRO CHANGED MY ACCT W NO SAY FROM ME. IM SORRY YOU DONT SEE THAT AS A PROB. IM SURE YOU WOULDNT LIKE IT. AGAIN, NOT SOLVED!!! CUST. SERV. IS TO LISTEN AND FIX. NOT CHANGE SERVICE W O PERMISSION

GetHuman3122341's customer service issue with Metro PCS from August 2019

Help with my Metro PCS issue
The issue in GetHuman3122341's own words
Called to complain about scam calls that your co. says it helps w. *nd call was to ask about an e mail that MY paid account was changed. Had to go thru * supervisors w no answers on who authorixed changes. *nd super told me to call cops. My address had been changed, and * reps wouldnt tell me where I lived. Text msg and your peeps lied. I pay for a service. Not to b lied to and told to call cops when yours dont answrr Qs. Who authorized my plan to b changed.?who changed my address? I hope you really taped phone calls.byond unsatisfied. Told your super x* that I need phone due to DV.Call the cops was his cust serv. You have liers, thieves and are beyond disrespectful.to paying cust. Its not the cops that I will call.

GetHuman3122341 did not yet indicate what Metro PCS should do to make this right.

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Metro PCS

Customer service issue
Reported by GetHuman3122341
Aug 6th, 2019 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 43014 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account

Timeline

GetHuman3122341 started working on this issue
Aug 6th, 2019 1:52am
GetHuman3122341 confirmed the issue is fixed. Hooray!
Aug 6th, 2019 1:53am

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