I want to network unlock my phone. It was lost and I found it but I dont remember any...

GetHuman2936518's Transfer Service issue with Metro PCS from May 2019

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The issue in GetHuman2936518's own words
Unlock network to activate with a different carrier network. Because it says that network locked sim card when insert sim card into phone. ... I want to network unlock my phone. It was lost and I found it but I dont remember any of my phone information. Can u please help me.
Right away please
I've tried to use the metropcs device unlock app and doesn't seem to work so is there anyway u could help me please
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Metro PCS

Galaxy J* Star
Transfer Service issue
Reported by GetHuman2936518
May 22nd, 2019 - a mon ago
I have an issue with Metro PCS too
Not resolved
Seen by 7 customers so far
Similar issue to 37441 others
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Items needed
8 Digit PIN
Phone number
Name on account