So I changed my phone number it ask for a credit card which I didn’t have so why would...

GetHuman2950122's customer service issue with Metro PCS from May 2019

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The issue in GetHuman2950122's own words
So I changed my phone number it ask for a credit card which I didn’t have so why would it allow me to change the phone number and then interrupt my service. It would have been understandable if it was added to my bill and I didn’t pay it but it should have at least warned me that If I change it without payment my service would be interrupted better yet why did it even allow me to change it if it wasn’t just going to add it to my bill. I spent $*** a month for phones and my phone is off for $**. I haven’t been with metro long but rest assured If I can get the rest of my family to switch companies we will.
Activating my service back with a free month. My phone is used for on-call at work. So I could be fired over $**
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Metro PCS

Customer service issue
Reported by GetHuman2950122
May 19th, 2019 - a mon ago
I have an issue with Metro PCS too
Not resolved
Seen by 6 customers so far
Similar issue to 37274 others
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Items needed
8 Digit PIN
Phone number
Name on account