I went into ***** s Padre Island Drive suite E Corpus Christi ,Texas ***** metro by T...

GetHuman2804904's customer service issue with Metro PCS from April 2019

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The issue in GetHuman2804904's own words
I went into ***** s Padre Island Drive suite E Corpus Christi ,Texas ***** metro by T-Mobile. I went to add my daughter to the account she was porting in from sprint . The sales representative Savannah Ramos was to busy on her phone while helping me . She turned my mothers phone off instead of activating my BYOD . I had told her she did it wrong. She was not paying attention to what I came in to do she was to focus on her phone ! I was getting so irritated!!! Then she finally did the port and activated the wrong SIM card !!!! She had to call someone on the phone to correct it !!! Another mess up !!!! I was in the store after hours while she was trying to fix everything !!! Almost * hours for one port !!!! That is just crazy and insane !!! This girl should’ve put me the customer first ! But instead she put her phone first while helping me !!!!!!

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Metro PCS

Customer service issue
Reported by GetHuman2804904
Apr 24th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 35891 others
0 customers following this

Timeline

GetHuman2804904 started working on this issue
Apr 24th, 2019 9:52pm

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