Hi there,*We purchased some online music from a company called Hotshots Music based in...

GetHuman2616085's customer service issue with Metro PCS from March 2019

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The issue in GetHuman2616085's own words
Hi there,*We purchased some online music from a company called Hotshots Music based in the UK .Unfortunately, we duplicated the payment and contacted the company to say that we only wanted one lot of the music and asked for a refund on the duplicated payment. We do not have a Paypal account and paid using our school credit card via the Paypal platform. We have been advised that the refund is available, but because we don't have an account can't log in to claim it.*Are you able to help with this please?*Elaine Hall*St John the Baptist School*Elmbridge Lane, Kingfield, Woking Surrey GU** *AL
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Metro PCS

Customer service issue
Reported by GetHuman2616085
Mar 28th, 2019 - a mon ago
I have an issue with Metro PCS too
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Seen by 3 customers so far
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Timeline
GetHuman2616085 started working on this issue
Mar 28th 1:20pm