I traded in my old phone for an LG Stylo* on ********** & purchased a monthly service...

GetHuman2459221's customer service issue with Metro PCS from March 2019

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The issue in GetHuman2459221's own words
I traded in my old phone for an LG Stylo* on ********** & purchased a monthly service. The service rep helping me, charged me for THREE phones & THREE services. Not only was I over-charged but I also NEVER received the other two lines which were activated under my name. Please help me out here. ***I would also like to make a formal complaint about the representative who "helped" me and I want to inform him that if he doesn't reverse all these charges then I'm going to resort to drastic measures including but not limited to taking him to Small Claims Court and suing him for identity theft, fraud and the damages caused by his over-charging me.***Not to mention the service rep used his business address as my home address AND he misspelled my name.**-Candace N. Olvera
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Metro PCS

Customer service issue
Reported by GetHuman2459221
Mar 12th, 2019 - 5 mons ago
I have an issue with Metro PCS too
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Seen by 7 customers so far
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Name on account
Timeline
GetHuman2459221 started working on this issue
Mar 12th 7:18am