About my new address information changed

GetHuman-tildach's customer service issue with Metro PCS from March 2019

26 views | 32495 similar | 0 following
Help with my Metro PCS issue

How did GetHuman-tildach do it?

Waiting to hear how GetHuman-tildach fixed the problem to share with other customers.
The issue in GetHuman-tildach's own words
I long in with my account today still the same old address ,I tried to change new address by myself but still show me "There is some technical issue ".*I need to print out my phone bill with my new address information. ... Hi, I've been calling * times to change my new address * days ago they all told me just waiting*** hours to update but until today I long in with my account still the same ,I tried to change by myself but still show me "There is some technical issue " so I just decided bring my ID to the store ,they told me personal information only can change in the main store so they gave me this address- **** Mission St Daly city CA ******When I drove to there waiting on line around *-* minute,they finally they called someone on the back employ room but the laddie come out her attitude seems like I'm disturbing her rest she looks like don't care about me it just for address information changed then she shows me in Metro's system on her computer screen is ALREADY changed my address ! So I just asked her can you print out for me please,she is refuse and told me she can't print this for me and I showed her my account on my phone "There is some technical issue " she said that's not our problem is web problem all she said she could do is email to company let them know about this IT problem or call customer service again but her attitude makes me want to change makes me want to changed another Tel company already ! and called customer service the answer is all the same All I Need is just print out my Bill with new address how difficult was it ? Made me went to that store waste time and got attitude like that ?! This will be my last time try to contact with this big company about my case. **The main store in Daly city laddie her name is" Monica" I think she need more time in her employee rest roombefore she talk to customer.*My MetroPC phone number :*** *** **** PIN number :*********Please email me my Bill with my chaned address.
Main Metro PC stor at Daly city Employee-Monica said that's not our problem is web problem all she said she could do is email to company let them know about this IT problem or call customer service again.
Please email me my Bill with my chaned address *** OTSEGO AVE,SAN FRANCISCO ,CA *****
I've been use MetroPC almost * years.
Calling custormer service * times and custormer online chat -please check the record*and went to the store in **** mission st ,daly city CA***** today that Employee makes me want to chang another Tel company.
How GetHuman-tildach fixed the problem

We are waiting for GetHuman-tildach to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tildach fixes it.
This email address isn't valid

Metro PCS

Metro PC customer service
Customer service issue
Reported by GetHuman-tildach
Mar 7th, 2019 - 2 years ago
Fixed
Seen by 26 customers so far
Similar issue to 32495 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account

Timeline

GetHuman-tildach started working on this issue
Mar 7th, 2019 3:02am
GetHuman-tildach shared this issue with others over email
Mar 7th, 2019 3:26am
GetHuman-tildach confirmed the issue is fixed. Hooray!
Mar 7th, 2019 3:26am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies