About my new address information changed

GetHuman-tildach's customer service issue with Metro PCS from March 2019

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The issue in GetHuman-tildach's own words
I long in with my account today still the same old address ,I tried to change new address by myself but still show me "There is some technical issue ".*I need to print out my phone bill with my new address information. ... Hi, I've been calling * times to change my new address * days ago they all told me just waiting*** hours to update but until today I long in with my account still the same ,I tried to change by myself but still show me "There is some technical issue " so I just decided bring my ID to the store ,they told me personal information only can change in the main store so they gave me this address- **** Mission St Daly city CA ******When I drove to there waiting on line around *-* minute,they finally they called someone on the back employ room but the laddie come out her attitude seems like I'm disturbing her rest she looks like don't care about me it just for address information changed then she shows me in Metro's system on her computer screen is ALREADY changed my address ! So I just asked her can you print out for me please,she is refuse and told me she can't print this for me and I showed her my account on my phone "There is some technical issue " she said that's not our problem is web problem all she said she could do is email to company let them know about this IT problem or call customer service again but her attitude makes me want to change makes me want to changed another Tel company already ! and called customer service the answer is all the same All I Need is just print out my Bill with new address how difficult was it ? Made me went to that store waste time and got attitude like that ?! This will be my last time try to contact with this big company about my case. **The main store in Daly city laddie her name is" Monica" I think she need more time in her employee rest roombefore she talk to customer.*My MetroPC phone number :*** *** **** PIN number :*********Please email me my Bill with my chaned address.
Main Metro PC stor at Daly city Employee-Monica said that's not our problem is web problem all she said she could do is email to company let them know about this IT problem or call customer service again.
Please email me my Bill with my chaned address *** OTSEGO AVE,SAN FRANCISCO ,CA *****
I've been use MetroPC almost * years.
Calling custormer service * times and custormer online chat -please check the record*and went to the store in **** mission st ,daly city CA***** today that Employee makes me want to chang another Tel company.
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Metro PCS

Metro PC customer service
Customer service issue
Reported by GetHuman-tildach
Mar 7th, 2019 - 3 years ago
Seen by 29 customers so far
Similar issue to 32495 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account


GetHuman-tildach started working on this issue
Mar 7th, 2019 3:02am
GetHuman-tildach shared this issue with others over email
Mar 7th, 2019 3:26am
GetHuman-tildach confirmed the issue is fixed. Hooray!
Mar 7th, 2019 3:26am

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