Fix my phone and my account

GetHuman2344979's customer service issue with Metro PCS from March 2019

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The issue in GetHuman2344979's own words
Get new phone and fix my account ... New phone and bill exstison metro pcs use to inform me when my bill was due bought new phone********* haven't been able to use waiting on y'all to unlock a phone that was already unlocked
Very unhelpful waste of time very rude customer service is non existent
New phone working with my account my account fixed like it should be
Been with y'all * years everyone has begged me to switch carries been loyal even when yall haven't been
About to switch carries and going to need my account number
I have an issue with Metro PCS too
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Metro PCS

Customer service issue
Reported by GetHuman2344979
Mar 1st, 2019 - 3 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 5 customers so far
Similar issue to 31747 others
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Items needed
8 Digit PIN
Phone number
Name on account