my lg k** plus is broken. it started with a refusal to charge, then today it would not...

GetHuman-scarybee's customer service issue with Metro PCS from January 2019

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The issue in GetHuman-scarybee's own words
my lg k** plus is broken. it started with a refusal to charge, then today it would not load the data and when i tried to make calls it told me my mobile network was not supported. it took me * hours to make a call via wi-fi calling. it has since bricked (battery ran out). if i go to my local metro pcs dealer will they be able to switch my service to a phone i buy? i am from out of state...will i be able to retain my phone number? i also just recently paid my bill (due on the **th of each month), will this carry over to my new phone?
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Metro PCS

Customer service issue
Reported by GetHuman-scarybee
Jan 6th, 2019 - 3 mons ago
I have an issue with Metro PCS too
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Seen by 3 customers so far
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GetHuman-scarybee started working on this issue
Jan 6th 12:42am