(***) ***-**** My Metro PCS Number*My cycle date is currently set for the last day of e...

GetHuman-cbudba's customer service issue with Metro PCS from January 2019

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The issue in GetHuman-cbudba's own words
(***) ***-**** My Metro PCS Number*My cycle date is currently set for the last day of each month and has been for several months.**I get paid on the *rd day of each month and would prefer to have a cycle date that coincides with this.**This was not a problem until you stopped fully restoring service during "one time extension(s)."**Now for the last * or * months I have paid for unlimited talk, text and data as well as **GB of mobile hotspot data but have been denied the use of data and mobile hotspot data for all the days between the last day of the month and the *rd* day of the next month.**I feel that I should be reimbursed for this.*However, if you would kindly reset my cycle date to coincide with my pay date of the *rd of each month I would consider this discrepancy as being credited toward that. **Please respond as promptly as possible to this chat*email as my second "one time extension" expires sometime tomorrow morning.**Thank you for your prompt attention to this matter.**Sincerely,*Cliff Batchelor
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Metro PCS

Customer service issue
Reported by GetHuman-cbudba
Jan 5th, 2019 - 3 mons ago
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GetHuman-cbudba started working on this issue
Jan 5th 6:32am