(***) ***-**** My Metro PCS Number*My cycle date is currently set for the last day of e...
GetHuman-cbudba's customer service issue with Metro PCS from January 2019
Help with my Metro PCS issue
Next: our robot will wait on hold for GetHuman-cbudba to get a Metro PCS rep on the line!
Always use the GetHuman Phone tocall Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-cbudba's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-cbudba's own words
(***) ***-**** My Metro PCS Number*My cycle date is currently set for the last day of each month and has been for several months.**I get paid on the *rd day of each month and would prefer to have a cycle date that coincides with this.**This was not a problem until you stopped fully restoring service during "one time extension(s)."**Now for the last * or * months I have paid for unlimited talk, text and data as well as **GB of mobile hotspot data but have been denied the use of data and mobile hotspot data for all the days between the last day of the month and the *rd* day of the next month.**I feel that I should be reimbursed for this.*However, if you would kindly reset my cycle date to coincide with my pay date of the *rd of each month I would consider this discrepancy as being credited toward that. **Please respond as promptly as possible to this chat*email as my second "one time extension" expires sometime tomorrow morning.**Thank you for your prompt attention to this matter.**Sincerely,*Cliff Batchelor
GetHuman-cbudba did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman-cbudba fixed the problem
We are waiting for GetHuman-cbudba to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.