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The issue in GetHuman1787694's own words
I bought a Galaxy j* prime in February of last year and * months later the charger port it wouldn't charge no more I pulled out the charger cord and it was smoking and I haven't been able to get it to charge since I brought it up to a metro store they said there is nothing they can do and now I've just come up to a metro store and it's been almost nine months and they said they can replace it I'm trying to find out if I can have my phone replaced
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