I bought a Galaxy j* prime in February of last year and * months later the charger port...

GetHuman1787694's customer service issue with Metro PCS from December 2018

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The issue in GetHuman1787694's own words
I bought a Galaxy j* prime in February of last year and * months later the charger port it wouldn't charge no more I pulled out the charger cord and it was smoking and I haven't been able to get it to charge since I brought it up to a metro store they said there is nothing they can do and now I've just come up to a metro store and it's been almost nine months and they said they can replace it I'm trying to find out if I can have my phone replaced
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I have an issue with Metro PCS too
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Metro PCS

Customer service issue
Reported by GetHuman1787694
Dec 18th, 2018 - 2 mons ago
I have an issue with Metro PCS too
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Seen by 3 customers so far
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Timeline
GetHuman1787694 started working on this issue
Dec 18th, 2018 9:13pm