I paid $** on ********** from my credit card to continue service on my account for the...

GetHuman1722893's customer service issue with Metro PCS from December 2018

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The issue in GetHuman1722893's own words
I paid $** on ********** from my credit card to continue service on my account for the month of December. I called on Friday, Dec *th, to remove phone number ***-***-**** from my account and the rep. Aljon said he did just that. I wake up this morning only to find that my phone line, ***-***-****, is currently suspended and saying I owe $**. How? Why? My service needs to be restored ASAP! I am not happy at all!
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Metro PCS

Customer service issue
Reported by GetHuman1722893
Dec 9th, 2018 - 5 mons ago
I have an issue with Metro PCS too
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Seen by 4 customers so far
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Timeline
GetHuman1722893 started working on this issue
Dec 9th, 2018 4:42pm