Bought ph ******...**** ish my ph started fsiling me...i can hear them they cant hear m...

GetHuman-geminimo's customer service issue with Metro PCS from December 2018

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The issue in GetHuman-geminimo's own words
Bought ph ******...**** ish my ph started fsiling me...i can hear them they cant hear me! Im w*o transpo having oh is critical!! Went tonyour store twice now *st rep was useless...*nd time (today) he was grest but told me my only resolve is to send my phone in get refurb back (no) would have to pay $** activation fee to activate sim in temp phone (no)speaker has failed it should NOT cost me all this money and be w*o ph way not good business relations i think meeting u halfway to resolve faulty speaker (he inspected phone i have not dropped ph etc) is to sllow me to repurchase same ph (j* prime.... NEW!!) FOR A special lowered price as i dont even think it should cost me ANYTHING!!!!! I CAnt even contact u by phone KUZ IT DOESNT WORK....See the problem!!?? I would be satisfied but annoyed for awhile (already been annoyed for longer than * months!!!! But i eould continue with your service if u can resolve this in a mutually adequate manner!!!!!! S. Vanderwaal ********** *****@***.com
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Metro PCS

Customer service issue
Reported by GetHuman-geminimo
Dec 7th, 2018 - 6 mons ago
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GetHuman-geminimo started working on this issue
Dec 7th, 2018 4:16am