Someone stole my phone a week after I have had it. If I go to a store they want to char...

GetHuman-gregson's customer service issue with Metro PCS from December 2018

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The issue in GetHuman-gregson's own words
Someone stole my phone a week after I have had it. If I go to a store they want to charge me my first born child. I bought brand new phones and opened a new acct. I had my phone for a week and it got stolen. I made sure to put insurance on the phone but I guess the dude that works in the store forgot to put it on there. I have already paid metro PC's *** dollars for * days of services. Please help I need my phone.
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Metro PCS

Customer service issue
Reported by GetHuman-gregson
Dec 6th, 2018 - 6 mons ago
I have an issue with Metro PCS too
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Seen by 3 customers so far
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-gregson started working on this issue
Dec 6th, 2018 7:55pm