My phone was smashed and needed to wait to get a new one due to not having money and so...

GetHuman-haysm's customer service issue with Metro PCS from December 2018

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The issue in GetHuman-haysm's own words
My phone was smashed and needed to wait to get a new one due to not having money and so i went a few weeks without service no point on putting money mintues if i had to wait to buy a phone. When i go to buy phone and add service back. The lady told me my account was close. And that i couldnt have my phone * back . even if i got a new phone i would get a new account phone * . i am so unhappy with the service i did have and to be told that i cant port over my number when i have had it for years though boost. I switch to you guys and ported over my number just to lose it. It was only barely ** days. The fact that my number wasnt even given to anyone yet. I dont get how you guys couldnt just add it back it wasnt being used. You lost my bussiness. And the lady was rude. I would like my number back i switch to boost. **********

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Metro PCS

Customer service issue
Reported by GetHuman-haysm
Dec 22nd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 25651 others
0 customers following this

Timeline

GetHuman-haysm started working on this issue
Dec 22nd, 2018 7:38pm

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