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The issue in GetHuman-redtbird's own words
I paid my phone online they shut Internet off & it's been off for * days so I want Credit on my Bill for the Internet.They took my payment out on the *st when it was due but didn't know by paying it online would make it late they didn't tell me that-Also I have my sister-in-law on my family plan also so it took her Internet off too-So I need Credit for both phones Mine is (***-***-****) & Hers is (***-***-****)
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