I paid my phone online they shut Internet off & it's been off for * days so I want Cred...

GetHuman-redtbird's customer service issue with Metro PCS from December 2018

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The issue in GetHuman-redtbird's own words
I paid my phone online they shut Internet off & it's been off for * days so I want Credit on my Bill for the Internet.They took my payment out on the *st when it was due but didn't know by paying it online would make it late they didn't tell me that-Also I have my sister-in-law on my family plan also so it took her Internet off too-So I need Credit for both phones Mine is (***-***-****) & Hers is (***-***-****)
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Metro PCS

Customer service issue
Reported by GetHuman-redtbird
Dec 3rd, 2018 - 2 mons ago
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Seen by 8 customers so far
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GetHuman-redtbird started working on this issue
Dec 3rd, 2018 11:32pm