Yes I have paid my phone bill each month and I'm not getting the service I pay for, the...
GetHuman1672367's customer service issue with Metro PCS from December 2018
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The issue in GetHuman1672367's own words
Yes I have paid my phone bill each month and I'm not getting the service I pay for, the service is terrible I've complained about it before and they did troubleshooting I guess that's what its called anyway my phone was okay for a few hours but then the service was bad again for example and this happens a lot what happens is I will text someone and push send and it doesn't send and I go back to check and it says to retry send again sometimes it will send after I push retry sometimes it doesn't and this one time I was send my son a important message and it was at *pm and I letting my son know that I was going to be a little late for his fundraiser well he never got my message and later on I went to text my friend and the message I had sent my son at *pm was still loading that's why my son never got my message it was loading for * hours it was *pm when I went to text my friend and saw that the message to my son was still loading I was so mad and it's so frustrating also on my call love history its suppose to tell you who has called you and who you have called my phone doesn't show me who has called me most of the time I say * % of the time it will show who has called me **% of the time it does not and that's frustrating too and my voicemail doesn't work correctly most the time it deletes saved messages and saves messages that I've deleted and I get all kinds of calls where they don't leave a message also I will be in the middle of texting and it will go to something else on its own and I go back to my texting and what I had been texting is deleted so I have to start over again. I'm tired of paying for service that is terrible its the worst service I've ever had and something needs to be done about it or I'm changing my phone service business to a different phone service company I will go back to at&t
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