Yes I have paid my phone bill each month and I'm not getting the service I pay for, the...

GetHuman1672367's customer service issue with Metro PCS from December 2018

3 views
 | 
23676 similar
 | 
0 following
Help with my Metro PCS issue
Next: our robot will wait on hold for GetHuman1672367 to get a Metro PCS rep on the line!
Always use the GetHuman Phone tocall Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1672367's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1672367 may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman1672367's own words
Yes I have paid my phone bill each month and I'm not getting the service I pay for, the service is terrible I've complained about it before and they did troubleshooting I guess that's what its called anyway my phone was okay for a few hours but then the service was bad again for example and this happens a lot what happens is I will text someone and push send and it doesn't send and I go back to check and it says to retry send again sometimes it will send after I push retry sometimes it doesn't and this one time I was send my son a important message and it was at *pm and I letting my son know that I was going to be a little late for his fundraiser well he never got my message and later on I went to text my friend and the message I had sent my son at *pm was still loading that's why my son never got my message it was loading for * hours it was *pm when I went to text my friend and saw that the message to my son was still loading I was so mad and it's so frustrating also on my call love history its suppose to tell you who has called you and who you have called my phone doesn't show me who has called me most of the time I say * % of the time it will show who has called me **% of the time it does not and that's frustrating too and my voicemail doesn't work correctly most the time it deletes saved messages and saves messages that I've deleted and I get all kinds of calls where they don't leave a message also I will be in the middle of texting and it will go to something else on its own and I go back to my texting and what I had been texting is deleted so I have to start over again. I'm tired of paying for service that is terrible its the worst service I've ever had and something needs to be done about it or I'm changing my phone service business to a different phone service company I will go back to at&t
GetHuman1672367 did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman1672367 fixed the problem
We are waiting for GetHuman1672367 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1672367 fixes it.
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman1672367
Dec 2nd, 2018 - 6 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 3 customers so far
Similar issue to 23676 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1672367 started working on this issue
Dec 2nd, 2018 6:44am