I had to replace my phone on November **. I have not been able to make calls or receive...

GetHuman-jerihous's customer service issue with Metro PCS from November 2018

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The issue in GetHuman-jerihous's own words
I had to replace my phone on November **. I have not been able to make calls or receive calls today November **. I went to the Metro store that I bought it from and was told the speakers are not working. I was sent to another Metro store in town and was not helped either. I was told they were having a company wide issue. I need my phone replaced. I have been a customer for about * years and pay on time. I also spend extra every month for data top ups. Why can I get no service?
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Metro PCS

Customer service issue
Reported by GetHuman-jerihous
Nov 28th, 2018 - 9 mons ago
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Seen by 3 customers so far
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GetHuman-jerihous started working on this issue
Nov 28th, 2018 10:51pm