I have a galaxy j*running oreo. I am paying for unlimited * Glte. I have great difficul...

GetHuman-bjblb's customer service issue with Metro PCS from November 2018

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The issue in GetHuman-bjblb's own words
I have a galaxy j*running oreo. I am paying for unlimited * Glte. I have great difficulty streaming anything. My settings list metro as my APN. It says my network mode is LTE *G **G(autoconnect). What is the explanation for this. If i ping you its a excellent mps response but download is usually about *** kbs or less. WTF? What's the situation? A missoconfiguration? a software glitch? False advertising?
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Metro PCS

Customer service issue
Reported by GetHuman-bjblb
Nov 27th, 2018 - 9 mons ago
I have an issue with Metro PCS too
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Seen by 8 customers so far
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Timeline
GetHuman-bjblb started working on this issue
Nov 27th, 2018 5:41am