The Metro store I went to overcharged me for my phone and did not honor the promotion t...

GetHuman-devriesc's customer service issue with Metro PCS from November 2018

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The issue in GetHuman-devriesc's own words
Get the LG Q** at promotion price and got overcharged and now wont ever see thw $*** they overcharged again. ... The Metro store I went to overcharged me for my phone and did not honor the promotion they have advertised and upon realizing what happened, they decline to assist me or reimburse me and want to make stories that the promotion is only online.
If you have a promotion and it is even in store... Why would you not tell me prior to charging my card or fill me in that its an online promotion.
Either reimburse the overcharge they took or credit my phone for the amount of overcharge.
Was with them for * years and then now i am coming back but due to them ******* me. I doubt I will stay.
Called Customer service and went in to the store. Got no help because the store wont help and the CS cant help. Need a corporate fix up please. Somebody send me corporates info.
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Reported by GetHuman-devriesc
Nov 27th, 2018 - 9 mons ago
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GetHuman-devriesc started working on this issue
Nov 27th, 2018 12:39am
GetHuman-devriesc indicated the issue is not fixed yet.
Nov 27th, 2018 1:05am