I tried paying for my phone bill online and like every other month in the past , I was...

GetHuman-gfpx's customer service issue with Metro PCS from November 2018

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The issue in GetHuman-gfpx's own words
I tried paying for my phone bill online and like every other month in the past , I was not able to use my debit card through your website for some reason. Even though I know I have enough funds in my account. So I have to pay for my bill via phone. But I refuse to pay the $*.** transaction fee you otherwise usually have to pay, because its every month that I'm not able to pay for the bill online through you guys. And I've called my bank every month like I've been told by you in the past to do to resolve this, but my bank tells me it's you guys. Not them. So I would like to pay for my bill without having to pay for the extra $*.** fee. Thank you.
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Metro PCS

Customer service issue
Reported by GetHuman-gfpx
Nov 24th, 2018 - 3 mons ago
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Seen by 3 customers so far
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GetHuman-gfpx started working on this issue
Nov 24th, 2018 10:56pm