The phone they sold me was old and defective and I’m unable to get a new phone because...

GetHuman-sdenby's customer service issue with Metro PCS from November 2018

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The issue in GetHuman-sdenby's own words
The phone they sold me was old and defective and I’m unable to get a new phone because the associate at the store put me in as as Boyd and I purchased from The metro store and now I have no phone and I brought it back serval times with in the * days to get a refund and and I was unable to do a warranty exchange through apple because the phone was as * years old and didn’t have a apple issued screen
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Metro PCS

Customer service issue
Reported by GetHuman-sdenby
Nov 23rd, 2018 - 3 mons ago
I have an issue with Metro PCS too
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Seen by 2 customers so far
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-sdenby started working on this issue
Nov 23rd, 2018 3:27pm