I have a complaint and not sure who to email. I went into a metro to get a free iPhone...

GetHuman1519715's customer service issue with Metro PCS from November 2018

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The issue in GetHuman1519715's own words
I have a complaint and not sure who to email. I went into a metro to get a free iPhone se that is advertised and to open two lines. I went to the aurora metro and they said those are not in stock anymore. I called around and no Metros have the iPhone. They all said that the iPhone has been discontinued and there is no other iPhone for free! How do you advertise a free phone but discontinue it?! I would love to go through Metro for my phones. I asked if I can use my iPhone and port the phone number and they said yes but since I bought my iPhone somewhere else then they can’t guarantee it will work. I thought an iPhone is an iPhone and I have the same iPhone that your selling in your stores, an iPhone *s. Is there anything you can do for me so I can still get a free iPhone so I can use Metro for my phone needs?

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Metro PCS

Customer service issue
Reported by GetHuman1519715
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 21248 others
0 customers following this

Timeline

GetHuman1519715 started working on this issue
Nov 7th, 2018 10:08pm

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