I have a MetroPCS phone bought with my debit card. My card and wallet was stolen...
GetHuman-varakleo's customer service issue with Metro PCS from November 2018
6 views | 21110 similar | 0 following
Help with my Metro PCS issue
Try having Metro PCS call you again?
Always use the GetHuman Phone to call Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-varakleo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-varakleo may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman-varakleo's own words
I have a MetroPCS phone bought with my debit card. My card and wallet was stolen *******. The theif went to the same store I purchased my phone and bought ***$ worth of your merchandise without anyone asking for and id with my debit card. I asked for an extension I mean you do *** of my dollars without my authorization to do so. So my phone's off til my money is replaced. This happened at store ****. I have a police investigation going on as well as a bank investigation. That may take God knows how long. Til I have no phone while the culprit gets away still using my money. I not only feel robbed. I feel hostage and repeatedly raped. After your flawed efforts to keep my account safe Im highly doubtful of return to MetroPCS. And your lack of concern regarding my current issue. I will be letting everyone know via social media. About the treatment I received because as far as I know the clerk and suspect probably knew each other. How else can he get those many items without drawing some sort of suspicion. I saw him that day he didn't appear wealthy to me.*This info from transaction.*Trans* **********Register *******Csr ID P*********Date ******* **:*****When mgr asked clerk about not checking id she said nothing just blankly stared. Fix this quickly because. I don't deserve this time continue and I greatly inconvincing my life and ability to continue prosecution of this criminal
GetHuman-varakleo did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman-varakleo fixed the problem
We are waiting for GetHuman-varakleo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Metro PCS customer problems.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.